Last Updated: [Insert Date]

Welcome to Sunnydaze Decor Store! These Terms and Conditions outline the rules and regulations for using our website (usaoutdoorgarden.com) and purchasing our premium outdoor living products.

By accessing our website and making purchases, you agree to these terms. Please read them carefully before placing an order.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, except in certain remote areas and parts of Asia. You must be at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Sunnydaze Decor Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our all-weather wicker furniture, aluminum patio sets, garden decor, and other outdoor products. However, slight variations in color or texture may occur due to monitor settings or natural materials.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Composters & Rain Barrels (potential contamination)
  • Insect & Pest Control products
  • Grow Kits
  • Flowers & Plants

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. You’ll receive an order confirmation email once your payment is processed.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. If an error is discovered after your order is placed, we’ll notify you and either cancel the order or request additional payment.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
Delivery times are estimates and may vary based on destination and customs processing.

4.3 International Orders

Customers are responsible for any customs duties, taxes, or import fees. We cannot guarantee delivery to all international locations.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items. To be eligible:

  • Item must be unused and in original condition
  • Original packaging must be intact
  • Proof of purchase is required

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days with your order number and reason for return
  2. Wait for our return authorization (1-2 business days)
  3. Ship items to: Sunnydaze Decor Returns, 4411 Jennifer Lane, Raleigh, NC 27601 USA

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate contact and shipping information. We’re not responsible for delays or losses due to incorrect addresses.

6.2 Product Use

Our outdoor furniture and garden products are designed for residential use unless otherwise specified. Proper assembly, maintenance, and weather protection are your responsibility.

6.3 Compliance with Laws

You’re responsible for complying with local regulations regarding outdoor structures, fire pits, and other regulated items.

7. Limitations of Liability

Sunnydaze Decor Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

We’re not responsible for:

  • Damage caused by improper assembly, use, or maintenance
  • Weather-related wear on outdoor products
  • Delays beyond our reasonable control (natural disasters, strikes, etc.)

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect and use your information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the new terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Sunnydaze Decor Store
4411 Jennifer Lane, Raleigh, NC 27601 USA
Email: [email protected]
Phone: [Customer Service Phone Number]
Hours: Monday-Friday, 9am-5pm EST

Thank you for choosing Sunnydaze Decor Store to create your perfect outdoor oasis. We’re committed to providing premium products and exceptional service to help you enjoy beautiful outdoor living.